Contact Us
Got a question about one of our reviews, a suggestion for a casino we should cover, or feedback on how we rate free spins offers across Canada? We're straightforward to reach and happy to hear from readers, partners and anyone with a genuine reason to get in touch.
Send Us a Message
The quickest way to reach the editorial team is by email: [email protected]
We aim to respond to every message within 48 hours on business days. If your query relates to a specific review — a casino offer, a bonus term or a factual detail you think needs updating — please include the page name or URL so we can look into it without delay.
What We Can Help With
- Review questions — if something in one of our casino write-ups is unclear, outdated or you believe it to be inaccurate, let us know. Our editorial team researches and verifies every page, and we take corrections seriously.
- Reader feedback — if you've played at one of the casinos we cover and have experience worth sharing, we want to hear it. Reader insight helps us keep assessments grounded and honest.
- Free spins and bonus queries — offers change frequently in the Canadian market. If you've noticed a welcome package or free spins deal that no longer matches what we've published, flag it and we'll verify and update.
- Responsible gambling concerns — if you or someone you know needs support, please visit our Responsible Gambling page for resources available to Canadian players. We do not provide counselling, but that page lists organisations that can help.
- Editorial and partnership enquiries — if you represent a casino brand, a software provider or a related business and wish to discuss our coverage, reach out by email. Note that commercial relationships do not influence editorial rankings or ratings on this site.
- General questions — anything else related to the site, our methodology or Canadian online gambling is welcome.
About the Team Behind This Site
The reviews and comparisons on this site are produced by an independent editorial team focused on the Canadian online casino market. Our rankings are based on researched criteria — game libraries, bonus fairness, payment options, licensing and player experience — not on which brands pay the most. You can read more about who we are on our About Us page, and our methodology is explained there in full.
This site may earn commission when readers visit a casino through our links. That commercial arrangement does not determine position in our rankings or the content of any review. We maintain editorial independence as a matter of policy.
Corrections and Accuracy
The Canadian online casino market moves quickly. Welcome bonuses, free spins counts, wagering requirements and payment options all change — sometimes without much notice. If you spot a discrepancy between what we've published and what a casino is currently offering, please tell us. Include as much detail as you can: the casino name, the specific offer or figure, and where you saw the updated information. We'll verify it and update the page promptly.
Our pages are reviewed regularly, but reader reports are one of the most reliable ways we catch time-sensitive changes. We credit substantive corrections where appropriate.
What We Don't Handle
To be clear about what falls outside our remit:
- We are not affiliated with any of the casinos we review and cannot intervene in disputes between players and operators.
- We cannot process withdrawals, reset passwords or assist with account issues — contact the casino's own support team for anything account-related.
- We do not accept guest posts, paid editorial placements or sponsored reviews presented as independent assessments.
If you have a complaint about a licensed casino operating in Canada, the appropriate route is to contact the casino's licensing authority or a recognised alternative dispute resolution service. Our Responsible Gambling page has further guidance on player rights and support channels.
Terms and Editorial Standards
Use of this site is subject to our Terms and Conditions. Everything we publish is intended as independent information for adults in Canada who are considering playing at online casinos. Nothing on this site constitutes a guarantee of winnings, an endorsement of gambling as a financial activity, or legal or financial advice.
We look forward to hearing from you.